Cancellation Policy

Refund and Cancellation Policy

1:1 Sessions

To be fair to everyone, I kindly ask for 24 hours' notice if you need to cancel. If you’re running late, we’ll need to still finish at the scheduled time, and if you cancel within the 24-hour window, the full session fee will apply unless you can find a replacement.

1:1 Session & Class Bundles

As I reserve time specifically for you, I don’t offer refunds on bundles. If you’re new to my services, a single session is a great way to start. You can book a 1:1 Session online or email me to join a Class.

1:1 Therapy Bundles: To be used within 10 weeks.
Class Bundles: Must be used within 5 weeks for weekly classes, and 10 weeks for fortnightly classes.

Workshops, Events, Courses & Retreats

Refunds are not available once these have started, but cancellation deadlines will be clearly outlined in the details of each individual event.

Rescheduling

Rescheduling is available for 1:1 Sessions & Monthly Wellbeing Events. Just drop me an email to arrange!

You can reschedule your session once only or come to the next event the following month; after that, the session will be lost.

If you need to cancel, reschedule or anything else, just drop me an email!

I am pleased to accommodate you as much as I can.

Thank you for your understanding, and I look forward to working with you!